BM004-3-1-BCS Business Communication Skills 3 Aug2018 Business Communication Skills Group Assignment Name

BM004-3-1-BCS Business Communication Skills 3 Aug2018

Business Communication Skills
Group Assignment
Name: – Tan Hui Rong (TP050403)
– Quek Siew Hong (TP051514)
– SuoNanYongJi (TP048369)
– Hiew Shi Hao (TP050705)
– Nguyen Thi Hong Bich (TP048726)

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– Wong Min Feng(TP051812)
Intake No. : UC1F1805ACS/AF
Module name & code : Business Communication Skills (BM004-3-1-BCS)
Lecturer name : Dr Chia Kei Wei
Submission date : 3 August 2018

ASSIGNMENT
TECHNOLOGI PARK MALAYSIA
BM004-3-1-BCS
BUSINESS AND COMMUNICATION SKILLS
UC1F1805 ACS/AF/
HAND OUT DATE:
HAND IN DATE: 3 August 2018
WEIGHTAGE:

INSTRUCTIONS TO CANDIDATES:
1 Submit your assignment at the administrative counter.

2 Students are advised to underpin their answers with the use of references (cited using the Harvard Name System of referencing).

3 Late submission will be awarded zero (0) unless Extenuating Circumstances (EC) are upheld.

4 Cases of plagiarism will be penalized.

5 The assignment should be bound in an appropriate style (comb bound or stapled).

6 Where the assignment should be submitted in both hardcopy and softcopy, the softcopy of the written assignment and source code (where appropriate) should be on a CD in an envelope / CD cover and attached to the hardcopy.

7 You must obtain 50% overall to pass this module.

Content
1.0 Introduction
2.0 Literature Review
2.1 Face to face communication
2.1.1 Advantages of face to face communication
2.1.2 Disadvantages of face to face communication
2.2 Social Media
2.2.1 Advantages of communicating on social media
2.2.2 Disadvantages of communicating on social media
3.0 Discussion
3.1 How face to face communication and social media influence student’s academic presentation skills
3.2 Face to face communication can improve student’s academic presentation skills compare with communicate via social media
3.3 How communication barriers happen and ways to improve communication barriers

4.0 References
5.0 Appendix
5.1 Journal of research (Tan Hui Rong – TP050403)
5.2 Journal of research (Sharon Quek Siew Hong – TP051514)
5.3 Journal of research (SuoNanYongJi – TP048369)
5.4 Journal of research (Hiew Shi Hao – TP050705)
5.5 Journal of research (Nguyen Ti Hong Bich – TP048736)
5.6 Journal of research (Wong Min Feng – TP051812)

1.0 Introduction
Communication is very important for human being.But first of all, what is the difference between face to face communication and communicate on social media? Face to face communication is defined as a communication that happens in the real time with faces being visible. Face to face communication is an essential interaction for people to express and receive the most real emotion to/from others. According to Brown, “Communication is a process of transmitting ideas or thoughts from one person to another for the purpose of creating an understanding in the thinking of the person receiving communication”(Long man, Little John& Foss, 2008).For students, face to face interactions can assist them on their academic presentation skills. They not only can exchange thoughts and ideas during discussion but also able to build up their confidence while communicating face to face. However, communication barriers can easily take place.

On the other hand, social media is the collective of online communications channels dedicated to community-based input, interaction, content-sharing and collaboration. For instance, facebook is a popular free social networking website that allows registered users to create profiles, upload photos and video and keep in touch with friends, family and colleagues. Furthermore, youtube is a social media that allows student to explore by watching videos without paying any fees.Thus, students can improve their presentation skills by learning how people perform a formal speech through videos.
The aim of this assignment is to provide an understanding of advantages and disadvantages face to face communication versus social media that influence student’s academic presentation skills. Let’s get start.

2.0 Literature Review
2.1 Face to face communication
2.1.1 Advantages of face to face communication
One of the advantages of face to face communication is it can shows body language. According to research, more than 90% of human communication consists of body language( Janice,2017) .When face to face communication occurs, the sender and the receiver will able to know the feelings of each others. This is because one’s talk is influenced by it emotions and feelings. For example, anger person would speak louder as he is affected by angry feelings. Thus, face to face communication is a live feedback translated through the body language and facial expressions(Janice,2017). Another benefit of face to face communication is it helps expanding network and enhancing future communication. It provides a feel of friendliness which, in turn, boosts the success of your relationships, whether they are personal or business relationships. Furthermore, when you make the effort of actually seeing the other person and when you show them through your expressions that you are listening and you care about what they are saying, you will show the other that you value them. You will make them feel that what they are saying is important and heard and make sure that they are listening to you too. Moreover, face to face communication can boosts effectiveness. Efficiency is very important, especially for those who in the business world. Imagine having to explain a whole project through an email and spend the whole day responding to questions. Furthermore, meeting with your teammates will allow you to give out all the details at once, it benefit from the flow of ideas that the others might suggest, and boost the overall creativity and energy. can enhances trust and credibility. This point is loosely in relation to body language and voice tone. It is true that face to face communication benefits you as you send unconscious messages to the other person through your body language. In addition, with face to face communication, you can explain clearly and answer questions with integrity. In the end, making the effort for face to face communication is definitely worth it.

2.1.2 Disadvantages of face to face communication

One of the problems of the face to face communication is less time to figure out the feedback. Some of the people are good in processing and generating language, but some of them are poor in communication with others. Thus, slower person may be forced to say things and they don’t really mean or just stay in the conversation (Steve, 2006). Another disadvantages of face to face communication is less formal communication. Different country speaks different language, so, it is hard to communicate face to face with others. However, face to face communication can easily be misunderstand (Steve, 2006). Less likely to have a record of the discussion about the disadvantages of face to face communication. Majority don’t record or transcribe their spoken conversation, so most of the conversation is not effectively communicating information (Steve, 2006). Synchronous is another the problem of face to face communication. To have a face-to-face conversation we must both in the same place and it is hard to find a common time and common place for face to face communication (Steve, 2006) . Interpersonal barriers is the disadvantages of face to face communication. Interpersonal barriers is lack of desire to participate in the communication process is a communicate with an individual that clearly does not want to. Some of the participants also have different ideas, opinions, and priorities create communication barriers every day of our live. The disadvantages of face to face communication is language Barriers, language disabilities are physical impediments to language. Physical language disabilities that cause language barriers include stuttering, an articulation disorder and hearing loss. Physical barriers is one of the disadvantages of face to face communication. Some barriers are due to the existing environment. For example, receivers could not concentrate to what the speaker is saying because it is a hot season. You would not be able to pay attention to other people is taking about. In distance, it also be an important part in determining the course of a conversation. In ignorance of medium, communication also includes using signs and symbols to convey a feeling or a thought. However, if there is a lack of ignorance about the medium in which sender is sending the message, the conversation can be hampered.

2.2 Social Media
2.2.1 Advantages of communication using social media
First it have 5 benefit of using social networking. The First is Breaks the Ice with New Relationships it means that we never talked face to face until the point that months after internet visiting. We became more closer with each other by asking them question, over texting. I think the reason we never talked face to face was on account of we were slightly shy at first to come near to each other, and without talking face to face and personal it made it less to associate and become more acquainted with each other. The Second is Allows you Keep in Touch will People Far Awayit means For example, I able to discuss with my friends from several nations without leaving my mom an surprises in the following telephone charge. It keeps me in contact with my dad, who moved to Georgia two years prior. As a result of Gmail and Facebook, he can keep up an association with me that would be difficult to keep with just letters and telephone calls. The Third is Provides a Way to Look your Best it means if that popularity or an across the board social position is something that is critical to an important person, or if somebody simply needs to look awesome in this present reality where what is posted is lasting in some frame, social networking is a great addition to modern life. The Fourth is Helps Build Friendships means that I think social networking communication has made me closer to friends. For example I was on Facebook for some time before I got a smartphone, and it made it simpler for me to make arrangements and communicate with individuals. I have discussions with my friends that are similarly as real as the discussions just like we use face to face communication. The last but not least is Increases Perspective and Discovery of New Interests which it means that through social networking communication I have come to see more about different lifestyles and have learned a lot from information given to me. For examples, I have Facebook friends who live in different countries and I like read their points of view and what their interests are. Sometimes my friends share links with me about new music artists, and I end up surprise that I’m interested on music that I didn’t figure I might want. (Price-Mitchell, 2014)
2.2.2 Disadvantages of communication on social media
Besides advantages, there’s also have disadvantages of communication on social media, and we’ll discuss four disadvantages of communication on social media. The first disadvantage is lack of emotional connection. The motivations when it comes to interpersonal relationships and begins an emotional connection when having conversation on social media by Messenger, WhatsApp, WeChat, etc. This makes human will not feel the real emotional from communication with each other. This is one of the reason makes a easy broke up relationship. The second is the transmission of wrong information because this is a place human can’t talk face to face everything’s they want and it only the words or things make other people disappointed or hurtful.Moreover, transmission news by Facebook or news website other wrong information that make readers misread the information. Thirdly, social media are decreasing face-to-face communication skills. Human nowadays often communicating on social media via computer or phone ,thus makes them feel confuse and lack of convey words when face-to-face communication take place. They convey it by using the translator of computer or smart phone. Lastly, some of people who communicating on social media conveying an inauthentic expression of feelings. Nowadays, social media conversations on Facebook or other, we can see shorthand like “Ha-ha, Lol”, and other exclamations, sicker to present for laughter.However, Social media is important for our life, but we need to smart choose and use benefit from it because it is one of a part of our life such as study, entertainment, business, connect everybody around the world and so on. If one day we do not have social media the humans just only communication Face to Face and if they live in another country how to communication with together or different language. All of the things can be use social media CITATION Mar14 l 1033 (Marilyn Price-Mitchell, 2014).

3.0 Discussion
3.1 How face to face communication influence student’s academic presentation skills.

Min feng…wait…

3.2 Face to face communication can improve student’s academic presentation skills compare with communicate via social media
Me… do it now…

3.3 How communication barriers happen and ways to improve communication barriers
Shi hao parts
4.0 References
Anon, What Is Face-to-Face Communication? Reference. Available at: https://www.reference.com/business-finance/face-face-communication-f1011243fd929dfb Accessed 24 Jul. 2018.
Long man, Little John; Foss, (2008). Theories of communication. COMMUNICATION AND ITS SCOPE. Available at: https://lijoab.wordpress.com/2012/09/16/communication-and-its-scope/#_ftnref1Accessed 24 Jul. 2018.
Anon, What is social media? – Definition from WhatIs.com. WhatIs.com. Available at: https://whatis.techtarget.com/definition/social-media Accessed 24 Jul. 2018.
Janice. (2017) What Are the Benefits of Face to Face Communication? onlineeztalks.com.Available at: https://www.eztalks.com/unified-communications/what-are-the-bebefit-of-face-to-face-communication.html.Accessed 24 Jul. 2018
Steve (2006). Collocated Teams: 7 Problems With Face-to-Face Communication | Technoetic. online Technoetic. Available at: https://www.technoetic.com/face-to-face/ Accessed 1 Feb. 2006.

Chris, S. (2012). The 7 Barriers of Communication | GovLoop. online GovLoop. Available at: https://www.govloop.com/community/blog/the-seven-barriers-of-communication/ Accessed 28 Jul. 2012.

Price-Mitchell, M. (2014). Millennials Reflect on Social Networking. online Psychology Today. Available at: https://www.google.com/amp/s/www.psychologytoday.com/us/blog/the-moment-youth/201406/millennials-reflect-social-networking%3famp Accessed 24 Jul. 2018
Price-Mitchell, M. (2014). Disadvantages of Social Networking: Surprising Insights from Teens. Roots of Action. Available at: https://www.rootsofaction.com/disadvantages-of-social-networking/ Accessed 24 Jul. 2018.
5.0 Appendix
5.1 Journal of research (Tan Hui Rong – TP050403)
5.2 Journal of research (Sharon Quek Siew Hong – TP051514)
5.3 Journal of research (SuoNanYongJi – TP048369)
5.4 Journal of research (Hiew Shi Hao – TP050705)
5.5 Journal of research (Nguyen Ti Hong Bich – TP048736)
5.6 Journal of research (Wong Min Feng – TP051812)